SLA & Health

Real-time platform health, active incidents, scheduled maintenance, and your partner SLA tier via GET /sla. Drive in-app status banners and alert users when market data or order execution is degraded. Incident severity P0–P3 explained.

Real-time platform health status, active incidents, scheduled maintenance windows, and your partner SLA tier. Use it to drive status banners in your app or alert users when market data or order execution is degraded.

Service health

GET /sla

Returns overall platform health, any active incidents with severity and affected services, upcoming maintenance windows, and your SLA tier entitlements. Incidents are also broadcast via the incident.declared and incident.resolved webhooks.

curl "https://mystocks.africa/api/v1/partner/sla" \
  -H "Authorization: Bearer pk_live_<key>"

{
  "status": "OPERATIONAL",
  "tier": "starter",
  "incidents": [],
  "maintenance": [{ "id": "mnt_abc123", "title": "NGX data feed upgrade", "scheduledStart": "2026-06-15T02:00:00Z", "scheduledEnd": "2026-06-15T04:00:00Z", "affectedServices": ["market-data"], "status": "SCHEDULED" }],
  "services": [
    { "name": "Market Data", "status": "OPERATIONAL" },
    { "name": "Order Execution", "status": "OPERATIONAL" },
    { "name": "Webhooks", "status": "OPERATIONAL" },
    { "name": "Sub-Accounts", "status": "OPERATIONAL" }
  ],
  "checkedAt": "2026-06-09T10:00:00Z"
}

Incident severity levels

Level	Name	Impact
`P0`	Critical	Full platform outage — all trading and market data unavailable.
`P1`	Major	Core service degraded — order execution or market data impaired.
`P2`	Minor	Partial degradation — some exchanges or endpoints affected.
`P3`	Informational	Maintenance or cosmetic issue with no user impact.

SLA & Health

Service health

Incident severity levels

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